How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Data buy: 09/07/2020 When he stole the account: 30/10/2020 ransaction ID: 1130000001094036569 - 3 Way Conversation 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $125 USD 4. Other Parties Username KIngOtter2012 Discord: Adam.#8046 I don’t have his personal email address, just his website username and discord. The purchase was made and payment was confirmed by the playerup website itself. On 10/30/2020 I receive messages that the account is being logged on another device, knocking me down at all times during the game, when contacting the support, the same claims that the account is being recovered by the code that existed in the facebook registration email. This code cannot be changed, and if he had saved it, he can recover it at any time. The error message is in Portuguese, because I am Brazilian. '' You have been disconnected because you have logged into another device. '' 9. Provide All Chat Logs and Additional Information Below Diogrz07/09/2020 how much lower* Adam.07/09/2020 I can do like 125 ish but not much lower than that Diogrz07/09/2020 is the account linked? Adam.07/09/2020 It is linked to a Facebook yes Diogrz07/09/2020 exclusive to the game or private? Adam.07/09/2020 Exclusively for the game Diogrz07/09/2020 I'm interested in buying, I'm just learning how to use the site for payment Adam.07/09/2020 Yeah I’m still new to how to do the payment. [14:09] We can do like a paypal or something if that works?(editado) Diogrz07/09/2020 I believe so, but I think the site has the safe means for both sides Adam.07/09/2020 Ah okay Diogrz07/09/2020 I'm trying to understand how it works, but I'm lost [14:18] hehehehe [14:19] As I understand it, to use the secure services of the site, you have to pay an amount [14:24] I really don't know how we ended the exchange [14:24] Do you have any idea? Adam.07/09/2020 Not a clue. I can ask someone with experience with the site tho Diogrz07/09/2020 It can be, I'm waiting Adam.07/09/2020 Yeah my friend doesn’t really know Diogrz07/09/2020 Is there a way to make the exchange secure? Adam.07/09/2020 He said that we can do paypal through the site if that works ? Diogrz07/09/2020 From playerup? Adam.07/09/2020 I believe so yes Diogrz07/09/2020 And where are we going to open paypal on the site? [14:40] I really don't know how to use this site Adam.07/09/2020 Alright I see on the site your request [14:44] And I accepted it Diogrz07/09/2020 Diogo Henrique has offered $ 125 for your MSF Account 7 2mil CP Top 100 alliance DD3 complete (Price can be negotiated lower) account using PlayerUp Middleman services, do you accept? Yes OR No Adam.07/09/2020 Yes Diogrz07/09/2020 ''middleman services cost 50% [14:45] 50$* Adam.07/09/2020 Oof that’s a lot lol Diogrz07/09/2020 lets try, i put ''yes'' [14:47] Nothing happened, did a message come for you? Adam.07/09/2020 None that I see Diogrz07/09/2020 Damn, I don't know how to get to the payment part [14:51] From the site Adam.07/09/2020 I think it’s the middleman buyer tab? Diogrz07/09/2020 In this place is to hire the '' mid '' service Adam.07/09/2020 This is what I see Diogrz07/09/2020 But this is in the case of hiring the mid [14:59] or not? [15:03] When I click on buy now, it redirects me to the main page Adam.07/09/2020 I don’t believe I se try PayPal and stuff to tha count her which I’m doing now [15:14] ok i have it set up [15:14] and i accepted it again [15:15] so maybe go to the conversation and click on "buy now - playerup middle man service" Diogrz07/09/2020 [15:17] and now? Adam.07/09/2020 checkout? Diogrz07/09/2020 paypal? Adam.07/09/2020 yeah it should be that Diogrz07/09/2020 It worked, I'm going ahead Adam.07/09/2020 ok Diogrz07/09/2020 Okay, my part is over, I think it was for website analysis Adam.07/09/2020 Ok so what is next?(editado) Diogrz07/09/2020 Wait for them to get in touch [15:36] Now they will broker the purchase [15:39] Did you receive anything regarding the purchase? Adam.07/09/2020 i got a message on playerup saying that you paid for it Diogrz07/09/2020 Okay, I believe that now just wait for them to send the message for exchange, you need to send the bill, and they will release the payment Adam.07/09/2020 do we know how long that will take? Diogrz07/09/2020 says from 1 to 24 hours [15:43] Now it depends on them Adam.07/09/2020 alright Diogrz07/09/2020 You need to stay tuned, they will contact you Adam.07/09/2020 Ok [15:57] Do you know if it’s through The site or my email? Diogrz07/09/2020 I believe that on the site Diogrz07/09/2020 Did they send you something? [16:51] They sent me that they initiated the transaction Adam.07/09/2020 yeah i got something from them Diogrz07/09/2020 I believe it is the part where you send the data for confirmation and I confirm receipt for your payment from the website Adam.07/09/2020 where do i send it? Diogrz07/09/2020 I believe that for the conversation to be registered, or for the discord Adam.07/09/2020 ok [17:08] I posted the stuff Diogrz07/09/2020 I'm trying to open it to confirm, I can't log out of my account, you know how to do it? [17:10] Every time I open the game, open my Adam.07/09/2020 Go to setting and click connect to Facebook [17:11] But make sure on whatever your browser is you’re logged into that Facebook [17:11] Then login to that Diogrz07/09/2020 on my cellphone? Adam.07/09/2020 Yes [17:11] Or whatever you’re playing on Diogrz07/09/2020 1 minute, I'll try [17:14] I opened the game and logged out on my account Adam.07/09/2020 Yes [17:15] And in top right there is setting Diogrz07/09/2020 and now? Adam.07/09/2020 Does it say on the left “connect to Facebook” [17:18] If it does click on it and type in the information I gave [17:18] Then switch accounts [17:19] If it says something like you’re already connected to a Facebook then go to your browser and log out of whatever account you’re already on Diogrz07/09/2020 Yes, now it's going Adam.07/09/2020 Ok so you’re on the account ? Diogrz07/09/2020 loading now [17:25] How do I change the link? [17:25] change facebook to google play? Adam.07/09/2020 Uh I’m not sure Adam.07/09/2020 So now what? Diogrz07/09/2020 I'm finishing exchanging data, and I confirm it in the conversation that everything went well Adam.07/09/2020 Ok [18:07] Then they confirm the order and it gets sent ? Diogrz07/09/2020 I'm trying to disconnect from your facebook and I'm not getting it, you know how to do that? Adam.07/09/2020 Just go back into game where you connected it [18:32] And click disconnect from Facebook [18:32] Then from there on out it will be linked Diogrz07/09/2020 Still it is linked to the email, only the game to withdraw. [18:34] Only staff Adam.07/09/2020 Not sure what you mean Diogrz07/09/2020 Ok my friend, changed status to confirmed [19:14] Thanks for trade [19:15] Now it's between you and the website to release the payment Adam.07/09/2020 Alright thanks so much. [19:19] If you would like a top 100 alliance since my last one booted me Narzul#8833 I believe needs a spot. Diogrz07/09/2020 Why did you stop playing? Adam.07/09/2020 I just got kind of burned out by playing as much as I did.
Hello my friend, a lot of time has passed and we have not reached a solution to my problem, how are we going to solve this? He stole the account and I don't have a return from you
