Franciscoperez is reporting the order is complete when he didn't give me the account, I have provided proof. Really ******* annoying because I can't open this stupid player up website on my computer so I have to do it on my phone. Anyway just refund the payment I've already provided discord messages which he then tried to delete, just look at the chat logs in the order thread it is proof. I guess nobody is coming to review the dispute so far.
Automated Response Thank you for submitting a support ticket with the middleman automated support department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below: Middleman Support - "Active" Orders Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible. Middleman Support - Non "Active" Orders If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket. In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
We will be updating your 3 way ticket shortly with a resolution to this matter. Thank you for your patience.
The ticket has already been assigned to a senior manager to resolve. As a reminder, please do not engage with sellers on discord to avoid situations like this. I am not sure why you opted to go that route but this triggered this mess. Had you just stayed onsite, communicated on here, we could have swiftly resolved this matter. Thank you.
