Hi support, I was conned by one of the sellers here after paying him/her $65 for a Tiktok account. Apperently, they're demanding more than listing price after they received the money. Just to be clear, they advertised their Telegram page on Player Up which is where we exchanged lots of messages. I can provide all the messages on Telegram. The seller refused to transfer the tiktok account I bought. I understand that I shouldn't transact outside Player Up but my message entails that this should be removed from Player Up to protect other potential victims. I'm not asking Player Up to seek refunds on my behalf, I can live it as $65 won't break the bank for me. The sellers main excuse was that they're having issues with Player Up payment process etc. I naively paid them from PayPal payment request email as a friend and family payment in which PayPal doesn't provide any protection. If you care for the greater public buyers, please ban this seller from platform for good. Thank you
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
Hello, if someone has scammed/frauded you, please open a dispute form (takes 2 minutes) using the link below. Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Disputes - Active | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.
