Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
Hello dear we are truly sorry about the bad support team but don't. Worry this is not a scam the account will be given to you in 4am us time exact and will be sent here and in the chat box we apologise for the delay we had some recent incidents that why the delay happened hope you understand thanks
Hello, I have provided the buyer with full access to both accounts, and the matter has now been resolved from our side. The buyer has been given sufficient time to check both accounts and verify the access. I have also provided security instructions to help prevent any issues going forward. Please consider this case resolved and closed. Thank you, Owner, Alchemy Store
@schooleggs please confirm that you are satisfied with the current account so the case can be resolved waiting for your kind words also from now I will handle your all case personally now, and I’ll make sure there are no delays from my side.
@Semitrap I’d appreciate it if we kept the discussion professional and focused on the actual issue. If you have a concern regarding my service, please explain it clearly and I’ll be happy to address it. Personal or nationality-based comments aren’t helpful to anyone.
Stop playing professional and trying to sweep $340 under the rug. You didn't 'resolve' anything. You sold me a banned account, stole back the first one, and then dumped cheap junk that doesn't match the $340 value you agreed on. I am not confirming any resolution. I want you to do a full refund, and I'm leaving this thread up so everyone sees how you operate.
Before making demands for a refund, please clarify your role in this transaction. The client who actually purchased from me already agreed to the resolution. If you are not the purchaser or an authorized representative, you have no basis to reopen the matter or demand a refund on their behalf. I’m happy to address any legitimate dispute directly with the actual client and provide the relevant transaction records. Otherwise, please stop inserting yourself into a transaction you were not a party to.
