I recently noticed that my account has been flagged with a "High Risk Status." I am unsure why this status has been applied and would like to request clarification. Could you please explain the specific reasons behind this designation? Additionally, I would appreciate guidance on the steps I need to take to have this status removed. My goal is to ensure my account remains in good standing and that I can continue to use the marketplace without restrictions.
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
I recently noticed that my account has been flagged with a "High Risk Status." I am unsure why this status has been applied and would like to request clarification. Could you please explain the specific reasons behind this designation? Additionally, I would appreciate guidance on the steps I need to take to have this status removed. My goal is to ensure my account remains in good standing and that I can continue to use the marketplace without restrictions.