Hello PlayerUp Support, I recently created an account on PlayerUp, but I noticed that my account is not verified yet. I would like to complete the verification process so I can fully use the platform. Could you please help me verify my account? If needed, you can send the verification link or instructions to my email: (REMOVED) Thank you for your assistance. Best regards, Mohamad
Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
Hello, Thank you for the response. I tried to contact the Middleman department using the link provided, but I receive an error saying that I do not have permission to view that page. It seems my account may not be fully verified yet. Could you please help verify my account or enable access so I can contact the correct department? If needed, you can send the verification link or instructions to my email: [email protected]. Thank you for your assistance.
If you want to be verified, you can upgrade your account here: https://www.playerup.com/pages/membership However this isn't required to sell on PlayerUp.