Repeated Account Bans

Discussion in 'Help - Find Support Answers' started by Rating Eagle, 12/9/24.

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  1. Rating Eagle

    Rating Eagle
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    Banned Status: This user has been banned due to fraudaulent acts against others

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    Dear PlayerUp Support Team,

    I hope this message finds you well. I’m writing to address an issue I’ve been encountering on your platform. Every time I create an account, it gets banned shortly after, without any clear reason provided.

    I’ve always ensured that I adhere to your platform’s rules and guidelines. This has been quite frustrating, as I genuinely value PlayerUp’s services and would like to continue using them without further interruptions.

    I kindly request that you review my current account, Rating Eagle, which I am using to submit this ticket. Please allow me to retain this account, as I am committed to following all of PlayerUp’s policies.

    Thank you for taking the time to look into this matter. I look forward to your response and a resolution.

    Best regards,
    Rating Eagle
     

    This user has been banned for: Spam. Please e-mail [email protected] if this was done in error.

    #1 Rating Eagle, 12/9/24
    Middleman likes this.
  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response​

    Thank you for submitting a support ticket with the middleman automated support department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to follow the directions below to reach a middleman agent. Your ticket won't be redirected so please make sure to follow the directions below:

    Middleman Support - "Active" Orders
    Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.

    Middleman Support - Non "Active" Orders
    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket.

    In order to reduce spam, we ask that you don't open multiple tickets over the same transaction as this could cause additional delays on your order. If you have a ticket already opened, please use that ticket and respond back to that ticket for an update. If you need an urgent update from middleman support and they're not responding, simply open a new ticket here and request for an urgent update. Delays can occur but rest assured middleman support will address your ticket as soon as they can.
     
    #2 PlayerUp, 12/9/24
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    #3 Middleman, 12/9/24
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